Valve support appreciation

not being sarcastic or joking

put in a support ticket today (for a password recovery) and they not only responded to it, but solved the problem in less than an hour! and this was at like 6PM!

I know we bitch about the lack of bugfixes and whatnot for HL2DM and yes, sometimes Valve does do things that don't make sense (*cough*orangeboxengine*cough*), but I have absolutely no complaints about their general technical support at all, it has been right on point in my experience so far.

I hate their support, they always respond with automatic messages....
But yeah, they generally retrieve accounts, or at least the cases I know had a happy ending =P

0nti wrote:I hate their support, they always respond with automatic messages....
But yeah, they generally retrieve accounts, or at least the cases I know had a happy ending =P

I've never dealt with them. I know their chat bugs really suck. Good thing we had Keeper to make a plugin back when I was in GoTg to fix chat.